How to Know If You’re Ready to Switch Spa Laundry Services

May 7, 2025
Laundry 101, Laundry Recommendations

Hint: If you’re reading this, you are.

You didn’t get into this business to fold towels at 9 PM. And yet, here we are.

Laundry shouldn’t be the thing that slows you down. But for many spas and med spas, it quietly becomes a hidden time sink that eats into the day and pulls focus from client care.

If you’re not sure whether your current laundry setup is working for you, take a closer look. These are the signs we see most often in wellness businesses just before they make the switch.

1. Your Quality Isn’t Consistent

Towels that don’t feel fresh. Robes that come back rough or slightly damp. Stains that should’ve been gone.

Your laundry process is no longer invisible if you’re starting to second-guess your linen quality or, worse, if guests are noticing it. It’s part of the experience at that point, and not in a good way.

2. Laundry is Stealing Time

Whether it’s 20 minutes or two hours, it adds up. Every load takes someone’s attention. It involves switching machines, folding, restocking, running it back when a cycle didn’t take. All of this takes time.

When O2, a growing fitness and wellness center, opened their second location in Dallas, they estimated laundry would take 1,700+ hours in a single quarter. By switching to hampr, they got all of that time back—1,722 hours saved, to be exact. That’s 215 workdays freed up for better things

3. You’re Scrambling During Busy Weeks

High season, flash sales, holiday gift cards—whatever the rush is, your laundry volume can double overnight. And if your current setup can’t flex with demand, you either fall behind or start cutting corners.

High-volume days should be a good thing. But when laundry becomes a bottleneck, you end up scrambling to catch up, or worse, running short on clean towels.

O2 started with three pickups a week, then scaled up to seven as demand grew. hampr adapted without renegotiations or disruption, helping them keep pace without changing their workflow.

4. In-House Costs Are Adding Up

Running your own laundry might seem cheaper until you factor in everything: labor, utilities, equipment maintenance, supply restocks, and the time it pulls from your team. It’s easy to underestimate the real cost.

O2’s in-house estimate came in at $22,360. With hampr, they paid $13,647, cutting costs by 40% while also improving reliability and service consistency.

5. Your Staff is Stretched Thin

Something’s off if your team is focusing more on folding than on clients. They didn’t sign up to be backup laundry techs. When laundry turns into a bottleneck, burnout isn’t far behind.

Outsourcing isn’t just about clean towels. It’s about protecting the energy and attention of the people who run your business.